Statement of Purpose
Mrs Patricia Wilson
The Wellington Women’s Clinic
4 Wellington Road
London
NW8 9SP
Aims and Objectives
The Wellington Women’s Clinic aims to provide a range of high quality women’s healthcare services to patients over the age of 18 years.
Registered Provider
Mrs Patricia Wilson MB ChB FRCOG is the principle provider of The Wellington Women’s Clinic. The clinic premises are located at 4 Wellington Road, London NW8 9SP (Tel: 020 7722 8328). Mrs Wilson is an experienced medical practitioner registered with the General Medical Council (GMC). She specialises in obstetrics and gynaecology and has held a position of Consultant Obstetrician and Gynaecologist.
Registered Manager
Katie Warner, RGN is the Registered Manager of the Wellington Women’s Clinic. Kate is an experienced nurse, registered with the Nursing and Midwifery Council (NMC). She has several years experience in providing gynaecology patient services.
Other Staff Other clinic staff who work alongside Mrs Wilson include a clinic administrator.
Organisational Structure of The Wellington Women’s Clinic
Mrs Patricia Wilson MB ChB FRCOG (Registered Provider)
Kate Warner RGN (Registered Manager)
Clinic Administrator
Consultations and Treatments
Patients are most welcome to be accompanied by a relative or friend during their appointment at The Wellington Women’s Clinic if they wish. Due to the nature of some of the consultations, examinations and treatments on offer, there may be occasions when it is more appropriate to treat or consult on a private one to one basis. Any treatment recommendations or choices will be fully discussed with you and your decision respected.
Kinds of Treatment Offered by Mrs Patricia Wilson
Healthcare services and treatments offered by Mrs Wilson include private healthcare consultations, general gynaecological examinations, ultrasound and colposcopy examinations, prescribing of medicines, specialist advice on the menopause, gynaecological surgery (if indicated), fitting of contraceptive coils and administration of hormone implants.
Mrs Wilson carries out consultations, examinations and treatments in accordance with patients’ individual wishes but always subject to strict medical assessment for suitability. During the initial consultation, patients will be advised of proposed treatments, which will be fully explained prior to proceeding.
Patient Consultation Patient satisfaction surveys are carried out regularly by the clinic to seek the views and opinions of patients on the healthcare service that is offered. The survey is in the form of a questionnaire and is available for all patients to complete at any time. It is the responsibility of Mrs Wilson to collate the results of satisfaction surveys and produce an annual report on the views of the gynaecological service being provided.
This report is available for existing patients, prospective patients and a copy is sent to our regulatory body, the Care Quality Commission. Please ask the clinic administrator if you would like to read the most recent survey results.
Complaints
We welcome any comments or suggestions you may have about the services on offer at The Wellington Women’s Clinic. We recognise that there may be occasions when you feel you wish to complain about some aspect of the gynaecological healthcare service you have received.
If you feel you wish to discuss an issue or indeed make a complaint, we would kindly ask that you bring this to the attention of Mrs Wilson or Kate Warner as soon as possible.
We have a complaints procedure for your information, which is available on request. Mrs Wilson will be happy to discuss your complaint at any time.
Alternatively, you are welcome to contact our regulatory body, the Care Quality Commission, Finsbury Tower, 103-105 Bunhill Row, London EC1Y 8TG (tel: 020 7448 9200) to discuss the issue further.
Privacy and Dignity
All patients who wish to use the healthcare services at The Wellington Women’s Clinic will be treated with the utmost dignity and respect.
You will be addressed by your preferred name or title and your appointment will be treated in complete confidence.